05 Juni 2012

Hertz Expands "Speed, Ease and private Service" Rental Programs

Company Expands client Enhancements - as well as Mobile Gold Alerts and Gold Choice(TM) - for Upgraded Rental Experiences at a lot of Locations Worldwide
The Hertz Corporation announced nowadays an aggressive enlargement of latest technology-driven, client service enhancements to a lot of Hertz locations worldwide. The services, highlighted within the "Traveling at the Speed of Hertz" campaign, offer speed and ease serving to Hertz Gold members save time via mobile and on-site service choices and obtaining customers quickly behind the wheel of their most well-liked rental vehicle.

"Hertz is responding to the exponential growth of mobile technology to streamline consumers' lives, as well as business and leisure travel," commented Hertz Chairman and Chief government Officer, Mark P. Frissora. "Customers love our Mobile Gold 'Carfirmations' as a result of the service provides customers confidence that their rental vehicle is prepared to travel. Hertz's suite of technological innovations may be a key component of our commitment to create the automotive rental expertise the fastest and best within the trade."

Hertz Gold Choice(TM) provides Gold customers the facility to pick out their own automotive and go, and is currently on the market at forty eight U.S. locations and seven European locations, with plans to feature ten further locations among future year. Hertz ExpressRent Kiosks(TM), that let customers rent a automotive while not a reservation through a live, face-to-face video kiosk, are live in 153 airport and off-airport locations across the U.S. Hertz has processed over a hundred,000 rentals with its ExpressRent Kiosks and has set a brand new record handling of roughly six,000 transactions per week via the kiosks.

"Traveling at the Speed of Hertz" enhancements that Hertz continues to expand include:

Mobile Gold Alerts ("Carfirmations(TM)") Hertz's mobile email/text service that confirms a Gold customer's reservation and advises of their specific vehicle info and automotive location. Last month, Hertz polled 181 U.S. Gold customers to see if they'd used the service and to measure satisfaction. of these polled, approximately [*fr1] had used it, and nine out of ten rated themselves extraordinarily or terribly happy with the service. To date, over seventieth of consumers selecting to receive Mobile Gold Alerts like better to have the alerts sent via email.

Hertz Gold selection ("Choose Control") provides a Gold client the facility to pick out their own automotive and go. they will keep the pre-assigned automotive or just opt for another and head straight to the exit gate, one thing no alternative automotive rental company offers. The service is currently on the market at forty eight U.S. locations and seven European locations.

Hertz's Gold Enrollment and e-Return ("Zap Technology") is that the fastest thanks to get customers in their cars and after they come back, back on their method home, permitting them to easily drop off their automotive and go. With Hertz e-Return, Hertz emails the customer's receipt in a very flash (typically among half-hour of returning a car). over five hundred,000 Hertz customers have opted in to receive e-Returns.

Hertz's ExpressRent Interactive Kiosks ("Acceler-Rental") let customers rent a automotive while not a reservation and while not a line. 153 Kiosks live at each airport and Hertz native Edition locations, and Hertz has set a brand new record of just about six,000 transactions per week being handled through the Kiosks.

In addition to the success of the programs on top of, Hertz was recently voted the most effective Overall automotive Rental Company in Zagat's 2012/13 U.S. automotive Rental Survey. additionally to best overall, Hertz earned high honors in fourteen further classes, over the other automotive rental company surveyed. The Hertz Gold and Rewards program additionally garnered high honors for Best Rewards Program and Best Overall edges within the Americas, Europe/Africa, and Middle East/Asia/Oceania within the 1st annual FlyerTalk Awards.

About The Hertz Corporation

Hertz is that the largest worldwide airport general use automotive rental complete, operating from approximately eight,500 company and licensee locations in approximately one hundred fifty countries in North America, Europe, Latin America, Asia, Australia, Africa, the center East and New Zealand. Hertz is that the ideal airport automotive rental complete within the U.S. and at 119 major airports in Europe. additionally, the corporate has sales and selling centers in sixty countries that promote Hertz business each among and out of doors such country. Product and repair initiatives like Hertz Gold selection, Hertz #1 Club Gold®, NeverLost® customized, onboard navigation systems, Sirius XM Satellite Radio, and distinctive cars and SUVs offered through the Company's Adrenaline status and inexperienced Traveler Collections, set Hertz with the exception of the competition. In 2008, the corporate entered the worldwide automotive sharing market with its service currently named as Hertz On Demand that rents cars by the hour and/or by the day, at varied locations within the U.S., Canada and Europe. Hertz additionally operates one in every of the world's largest equipment rental businesses, Hertz Equipment Rental Corporation, giving a various line of rental equipment, from little tools and provides to earthmoving equipment, also as new and used equipment for sale, to customers starting from major industrial firms to native contractors and customers, from approximately 315 branches within the u. s., Canada, China, France, Spain, Italy and Saudi Arabia, also as through its international licensees. Hertz additionally owns Donlen Corporation, based mostly in Northbrook, Illinois, that may be a leader in providing fleet leasing and management services. to create automotive rental reservations or for a lot of info, customers will decision their travel agent, or decision Hertz toll-free at 1-800-654-3001. info and reservations also are on the market on the online at www.hertz.com .

SOURCE The Hertz Corporation - marketwatch.com